Intentional Sourcing
Every strand grown with love. Meticulously sourced, carefully nurtured, and beautifully crafted to deliver the softness, shine, and natural luxury you deserve.
Packed with care
We believe your purchase should feel like a true luxury experience—from order to installation. Every step is designed with care, attention, and exceptional service.
Customer Service
We view every customer as a vital partner; your feedback fuels our growth and ensures we continue delivering the exceptional experience you deserve.
Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. While we do not offer returns or refunds, we’re always here to support you.
HeartBreaker Bundles is not responsible for lost/stolen packages.
Do you offer local pickup or delivery?
Yes, we offer pick-up and delivery service in Broward & Miami.
For pick-up, please select "PU" option at check-out.
For delivery, please select "DELIVER".
Delivery fee is based on order total.
Pick up or local delivery orders must be placed 24 hours in advance. For same day service, please contact us via Instagram.
All local orders subject to availability.
When will I get my order?
We will work quickly to ship your order as soon as possible. Our processing time is 3–5 business days, and once your order has shipped, you will receive an email with tracking information. Orders must be signed for.
Custom orders are subject to 72 hours additional processing time.
Delivery times and cost vary depending on your location.